Intern, Customer Excellence & Operations
Biogen · Milan, Italy
CommercialFull-timeCompany career page
RoleLantern re-checked this role's application link recently and it was active — the employer has not confirmed it directly.
Role summary
Biogen seeks an intern in Milan to support digital transformation and AI initiatives within customer excellence and operations. The role involves collaborating on digital health solutions, omnichannel campaigns, and internal AI adoption programs while learning innovation and digital engagement strategies.
What they're looking for
- Degree in Marketing, Communication, Economics, Digital Marketing, or related field
- Excellent written and spoken English language proficiency
- Strong communication skills with project management and multitasking abilities
- Proficiency in Microsoft Office Suite, PowerPoint, Excel, and generative AI tools
- Demonstrated knowledge of social media channels and digital marketing methodologies
- Analytical and strategic thinking skills with interest in emerging technologies
What you'll be doing
- Support change management and digital transformation initiatives within the affiliate
- Collaborate on launching and managing digital solutions for patients, caregivers, and healthcare professionals
- Contribute to designing multi-target omnichannel campaigns across different stakeholder groups
- Support internal AI adoption programs through educational materials and awareness campaigns
- Assist in identifying metrics and KPIs to measure project impact and effectiveness
Privacy & handoff
This role links to Biogen's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.