Insurance Specialist
Adaptive Biotechnologies · Remote
RoleLantern re-checked this role's application link recently and it was active — the employer has not confirmed it directly.
Role summary
Adaptive Biotechnologies seeks an Insurance Specialist to resolve delayed, denied, and underpaid claims for molecular and specialty testing services. The role involves payer follow-up, root cause analysis, corrected claim submission, and collaboration across billing and reimbursement teams to optimize revenue cycle performance.
What they're looking for
- High school diploma or equivalent
- 2+ years insurance follow-up, denial management, or revenue cycle experience
- Knowledge of insurance billing processes, denial codes, and payer workflows
- Strong verbal and written communication abilities
- Problem-solving and analytical skills
- Proficiency with billing systems and Microsoft Office Suite
- Detail-oriented with strong organizational capabilities
What you'll be doing
- Review denied or delayed claims, determine root causes, and conduct payer follow-up for resolution
- Correct coding or billing errors and submit resubmissions or corrected claims as needed
- Research payer coverage policies and medical necessity requirements for molecular testing
- Document all follow-up activity and communications in billing systems while ensuring HIPAA compliance
- Identify denial trends and collaborate with leadership on process improvements to reduce future denials
Privacy & handoff
This role links to Adaptive Biotechnologies's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.