Inside Sales Customer Success Manager (Canada Territory)

Thermo Fisher Scientific · Remote

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Role summary

Inside Sales Customer Success Manager role covering Canada territory for Unity Lab Services division. Sells service products including warranty extensions and maintenance contracts while building customer relationships and achieving financial targets through remote and field-based activities.

What they're looking for

Bachelor's degree in Business, Science, Finance or equivalent work experience
3-5 years sales experience with proven ability to qualify opportunities and close deals
Excellent oral and written communication skills across hierarchical levels
Knowledge of instrumental analytics or life sciences industry
Proficiency with MS Office, SAP ERP, and CRM systems
Ability to travel to customer locations up to 25% including overnight stays
High organizational skills, self-motivation, and strong negotiation capabilities

What you'll be doing

Sell service products including warranty extensions, maintenance contracts, and qualifications through inside sales activities
Support assigned customers on contract renewals, including tracking deadlines and developing proposals
Acquire new customers and consult with existing customers for service product sales
Maintain customer relationships through meetings, phone, and email to communicate product information
Prepare sales reports, statistics, and forecast summaries using SAP, Cloud for Service, and Salesforce systems

Compensation$22.26–$33.39 hourly; eligible for variable annual bonus based on performance

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Date posted4 days ago

Last source check1 day ago

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