HR Digital Employee Experience Analyst

Intuitive Surgical · Bengaluru, India

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Corporate & BusinessFull timeCompany career page

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Role summary

Intuitive Surgical seeks a Digital Employee Experience Analyst in Bengaluru to create and optimize HR knowledge content while monitoring conversational AI and self-service tools. The role supports APAC employees, ensuring content accuracy, regional relevance, and continuous improvement through analytics and stakeholder collaboration.

What they're looking for

5+ years in HR, Employee Services, Knowledge Management, or related field
Experience with ServiceNow HRSD, EC Pro, Moveworks, Workday, or similar platforms
Proven content creation, maintenance, or governance for employee-facing resources
Strong data analysis skills to identify trends and improvement opportunities
Bachelor's degree in HR, Business Administration, Communications, or related field
Experience in multilingual or localized content strategies preferred
Baseline AI literacy and comfort with AI tools for content work

What you'll be doing

Create, maintain, and optimize employee-facing HR knowledge content with governance compliance
Monitor conversational AI performance and employee feedback to identify improvements
Conduct content audits and coordinate reviews with HR Content Owners for accuracy
Analyze self-service adoption metrics and provide recommendations for enhancement
Serve as APAC regional point of contact for digital experience and content operations

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Date posted1 day ago

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