Gestionnaire de cas sur le terrain, Bilingue - Bilingual Field Case Manager- Montreal, QC
Cencora · Quebec, Canada
QualityFull timeCompany career page
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Role summary
Cencora seeks a bilingual field case manager for Montreal to coordinate patient support programs, manage physician relationships, and oversee insurance authorization processes. The role bridges clinical operations, patient navigation, and stakeholder engagement in a healthcare services environment.
What they're looking for
- Bilingual proficiency in French and English
- Nursing credentials or healthcare case management experience
- Knowledge of insurance authorization and reimbursement processes
- Ability to manage multiple patient cases and coordinate with physicians
- Strong organizational and documentation skills
- Experience with patient support program operations
What you'll be doing
- Customize and manage patient enrollment and care coordination with designated prescribing physicians
- Prepare insurance authorization requests and review patient records to support claims
- Enroll patients, provide treatment guidelines, and coordinate medication delivery
- Track insurance coverage outcomes and explore financial assistance options with patients
- Report adverse events and identify insurance coverage barriers
Privacy & handoff
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