Field Service Engineer II - Baton Rouge, LA

Abbott · Baton Rouge, LA +1 more

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Field & Technical ServiceRemoteFull-timeCompany career page

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Role summary

Abbott seeks a Field Service Engineer II for its Diagnostics Division to install, maintain, and troubleshoot diagnostic instruments in the Baton Rouge, LA territory. This remote, field-based role involves managing customer accounts, ensuring compliance, and supporting business objectives while working up to 25% travel.

What they're looking for

Bachelor's degree or equivalent relevant experience
2-5 years of engineering or laboratory technology experience
Ability to travel 25% within assigned territory
Valid driver's license
Troubleshooting and problem-solving skills with laboratory instrumentation
Proficiency in Word, Excel, PowerPoint, and remote computing tools
Strong communication and interpersonal abilities

What you'll be doing

Install, maintain, and repair diagnostic instruments to ensure optimal performance and compliance
Diagnose and resolve technical issues on complex instruments and close service calls within timelines
Manage customer relationships from issue identification through resolution or escalation
Plan and prioritize service visits, maintain inventory, and support on-call coverage
Meet service sales, cost management, and key performance indicator targets for assigned accounts

Compensation$26.50–$53.00/hour

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