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Field Reimbursement Manager- Illinois

Amgen · Chicago, IL

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CommercialFull-time$145k–$197kCompany career page

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Role summary

Field Reimbursement Manager supporting Amgen's Respiratory business unit across Illinois. This role manages patient access and reimbursement within a defined geographic territory, coordinating coverage issues, educating healthcare providers on payer policies, and resolving patient-level reimbursement challenges.

What they're looking for

  • Bachelor's degree plus 5 years customer service/leadership experience, or equivalent education/experience combination
  • Minimum 2 years experience in third-party access, managed care, clinical support, or pharmaceutical industry
  • Strong medical reimbursement experience and specialty pharmacy knowledge
  • Proven presentation, facilitation, written, and oral communication skills
  • Experience with commercial payers, Medicare, and state Medicaid programs
  • Direct experience with billing, coding, appeals, and hub-based reimbursement processes
  • Reside in Illinois geography or within 10 miles of state border

What you'll be doing

  • Manage defined accounts and execute territorial strategic plans for patient access and reimbursement
  • Provide one-on-one coverage support from physician order through prior authorization, appeals, and claims resolution
  • Educate healthcare providers on private and public payer coverage changes affecting product access
  • Review patient insurance benefits and coordinate access issues with relevant internal partners
  • Conduct office-based education on formulary coverage, utilization management, and financial assistance programs

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