Experience Product Manager
Abbott · Madison, WI
CommercialFull-time$61k–$123kCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
Abbott's Customer & Digital Experience team seeks a Product Manager to define and deliver customer-centric journeys across digital and physical touchpoints. The role involves owning experience roadmaps, collaborating with design and technology teams, managing backlogs, and establishing KPIs aligned with business objectives. Based in Madison, Redwood City, Cambridge, or San Diego.
What they're looking for
- Bachelor's degree in Life Sciences, Engineering, Marketing, Business, Finance, or related field
- 4+ years experience in consulting, project-based, or customer experience roles
- Proficiency in modern product management, discovery, and delivery methodologies
- Understanding of Agile, Scrum, or Kanban frameworks
- Ability to translate complex requirements into epics, features, and user stories
- Strong analytical skills with data-driven product strategy development
- Excellent verbal and written communication abilities
What you'll be doing
- Define and drive digital journey roadmaps across multiple customer touchpoints and channels
- Develop journey-level OKRs, measurement frameworks, and performance reporting with cross-functional partners
- Conduct experience and technical discovery including co-creation workshops and prototyping
- Groom and prioritize backlog balancing new development with technical work and non-functional requirements
- Review squad deliverables, provide feedback, and lead feature demonstrations for stakeholders
Privacy & handoff
This role links to Abbott's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.