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Enterprise Strategic Program Manager

Agilent · Seoul, South Korea

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Role summary

Agilent seeks an Enterprise Strategic Program Manager to oversee laboratory-wide service programs at customer sites in South Korea. The role involves designing and implementing complex integrated support solutions, managing cross-functional teams, and maintaining profit and loss responsibility for customized enterprise programs.

What they're looking for

  • Bachelor's degree in Chemical Engineering, Chemistry, or equivalent field
  • 5–7 years of laboratory instrumentation support and/or sales experience
  • Strong business acumen and understanding of lab instrument service economics
  • Project management discipline with PMP certification preferred
  • Experience designing, pricing, and managing complex lab service programs
  • Team leadership and third-party vendor relationship management skills
  • Excellent written and verbal communication abilities

What you'll be doing

  • Define and implement integrated solutions for external customers requiring products and services
  • Manage program budgets, schedules, staffing, and overall project structure
  • Build and sustain client relationships while ensuring customer satisfaction
  • Lead cross-functional and multi-vendor project teams and coordinate contributions
  • Conduct risk assessments, oversee customer asset tagging, and onboard third-party service providers

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Date posted1 day ago
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