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Director, Commercial Operations - BioPharma Product Testing

Eurofins · Lancaster, PA

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Role summary

Director of Commercial Operations for a biopharmaceutical testing organization. Responsible for sales operations, revenue forecasting, compensation administration, and CRM governance supporting a large commercial team. Reports to VP of Business Development in Lancaster, PA (hybrid role).

What they're looking for

  • Bachelor's degree in Business, Finance, Analytics, Life Sciences, or related field
  • 8+ years in sales operations, commercial operations, revenue operations, or business planning
  • Experience supporting commercial organizations with 40+ sales professionals
  • Strong expertise in forecasting, pipeline management, sales compensation, performance analytics
  • Demonstrated experience building executive dashboards and KPI reporting frameworks
  • Advanced proficiency with CRM platforms, preferably Microsoft Dynamics
  • Strong analytical, communication, and stakeholder management skills

What you'll be doing

  • Develop executive dashboards and deliver recurring business reviews on revenue, pipeline, and sales productivity
  • Lead monthly and quarterly forecasting processes and develop predictive models for growth planning
  • Administer commercial incentive compensation programs and manage commission calculations and disputes
  • Define opportunity management standards, enforce pipeline governance, and drive CRM adoption across sales organization
  • Conduct sales productivity and territory analyses; support acquisition integration activities

Privacy & handoff

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Date posted8 days ago
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