Desktop Support Engineer
Kiniksa Pharmaceuticals · Lexington, MA
IT & SoftwareCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
Kiniksa Pharmaceuticals seeks a Desktop Support Engineer to provide technical support for end-user computing environments and manage Microsoft 365, Intune, and device platforms. The role requires on-site presence in Lexington, MA and experience in FDA-regulated settings is desirable.
What they're looking for
- Hands-on experience supporting Microsoft 365 services and Office 365 administration
- Experience with Intune endpoint management and device platforms like Jamf and Apple Business Manager
- Proficiency in diagnosing and resolving hardware and software issues
- Experience with SharePoint administration
- Background in FDA-regulated environment preferred
- Knowledge of software compliance and regulatory requirements
What you'll be doing
- Provide first and second-level technical support to end-users via multiple channels
- Install, configure, and manage operating systems, applications, and software licenses
- Perform hardware maintenance, repairs, and coordinate vendor warranty services
- Maintain accurate hardware and software inventory records and documentation
- Support Microsoft 365 administration including user provisioning and license management
Privacy & handoff
This role links to Kiniksa Pharmaceuticals's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.