Deliver CS Intern
Johnson & Johnson · Shanghai, China
OtherFull-timeCompany career page
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Role summary
Johnson & Johnson seeks a Customer Service intern in Shanghai to support user acceptance testing, system implementation, and go-live activities for order management and related platforms. The role involves coordinating stakeholders, managing data migration, documenting processes, and delivering end-user training.
What they're looking for
- Strong analytical and problem-solving capabilities
- Excellent communication and coordination skills across teams
- Attention to detail for testing, documentation, and data validation
- Ability to manage multiple concurrent project activities
- Proficiency with business process documentation and workflow analysis
What you'll be doing
- Support user acceptance testing for customer service and order management systems
- Coordinate business users and stakeholders during system testing phases
- Manage data migration activities including cleansing, validation, and reconciliation
- Document current and future state business processes and standard operating procedures
- Deliver end-user training and post-implementation support to business users
Privacy & handoff
This role links to Johnson & Johnson's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.