Customer Support Specialist II | Mon – Fri 10:30AM - 7:00PM

Abbott · Remote

RoleLantern checked

Field & Technical ServiceRemoteFull-timeCompany career page

The apply link worked recently (not employer-confirmed).

Role summary

Abbott seeks a Customer Support Specialist II to handle inbound and outbound communications with healthcare providers and internal teams. The role involves resolving service issues, managing inquiries across multiple channels, and supporting sales initiatives in a remote, Monday-Friday position.

What they're looking for

High school diploma or GED
Three or more years of customer service experience
Three or more years in sales or customer service environment
Strong verbal and written communication and problem-solving skills
Ability to work independently and maintain schedule adherence
Authorization to work in the United States without sponsorship
Age 18 or older

What you'll be doing

Manage inbound and outbound customer contacts via phone, email, and voicemail
Investigate and resolve customer questions, service issues, and complaints
Maintain knowledge of sales policies, organizational structure, and initiatives
Document procedures and identify opportunities for process improvement
Deliver professional service while meeting quality and compliance standards

Compensation$17.00 – $34.00/hour

Privacy & handoff

This role links to Abbott's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.

What RoleLantern checked

This role is listed from an approved source. RoleLantern checks that the application link is live and how recently the role appeared — the employer has not confirmed it directly on RoleLantern.

RoleLantern checked active

RoleLantern checkedNeeds clarity

Date posted2 days ago

Last source check1 day ago

Salary listedNeeds clarity

Location clearClear

Something look off? Let us know and we may ask the employer to verify it.

See how you match this role

Upload your CV to see which of this role's requirements your background supports, where there may be gaps, and what needs clarification. Private by default — we never sell your CV.

See my match