Customer Service Specialist
Avantor · Sparks, NV
RoleLantern re-checked this role's application link recently and it was active — the employer has not confirmed it directly.
Role summary
Avantor seeks a Customer Service Specialist to support mining sector accounts by managing order processing, documentation, shipping coordination, and inventory activities. The role bridges customer needs with internal production and distribution teams to ensure accurate, timely order fulfillment and maintains detailed records for assigned accounts.
What they're looking for
- 1-3 years of customer service experience
- High school diploma or GED
- SAP or C4C experience preferred
- Proficiency with Microsoft Office applications
- Strong written and verbal communication skills
- Excellent organizational and attention to detail abilities
What you'll be doing
- Process sales orders and prepare order-specific documents, labels, and shipping materials
- Coordinate with production, distribution, and project teams to prioritize orders and address customer requirements
- Monitor daily order activity and respond to inquiries regarding production, delivery status, and inventory
- Maintain accurate records including production work orders and shipment documentation
- Support customer inventory counts and coordinate shipping activities for timely delivery
Privacy & handoff
This role links to Avantor's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.