Customer Service Specialist
Abbott · Temecula
CommercialFull-timeCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
Abbott seeks a Customer Service Specialist to support its Vascular division, handling order entry, customer inquiries, and administrative coordination. The role serves as the primary contact for internal and external customers, managing communication across multiple channels and resolving service-related issues.
What they're looking for
- High school diploma or GED; bachelor's degree preferred
- 2-4 years interacting with internal and external customers
- 2+ years customer service experience in office environment with data entry
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Experience with ERP/CRM programs
- Excellent written and verbal communication skills
- Strong attention to detail and organizational abilities
What you'll be doing
- Handle inbound and outbound calls, emails, faxes, and other communications with customers
- Manage purchase order intake and entry via multiple channels
- Respond to customer inquiries regarding orders, pricing, inventory, returns, and account status
- Process returned goods authorizations and resolve order entry errors
- Serve as liaison between customers, field staff, accounting, and shipping departments
Compensation$16.45–$32.95 per hour
Privacy & handoff
This role links to Abbott's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.