Customer Service - Operations Executive
Cencora · Gerakas, Greece
CommercialFull timeCompany career page
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Role summary
Cencora seeks a Customer Service Operations Executive for a 14-month maternity leave replacement contract in Gerakas, Greece. The role involves order processing, customer account management, inventory tracking, and operational issue resolution with minimal supervision.
What they're looking for
- High school diploma or GED equivalent
- 3+ years progressive customer service, operations, or order management experience
- Associate's degree in business administration, supply chain, logistics, or operations preferred
- Ability to process transactions accurately and resolve moderately complex inquiries
- Knowledge of order management and inventory tracking systems
What you'll be doing
- Process customer orders, coordinate services, and track inventory with minimal oversight
- Review customer accounts and resolve service inquiries in timely manner
- Monitor service delivery to ensure quality standards and operational requirements are met
- Provide guidance to junior team members and assist with procedure training
- Identify operational issues and recommend process improvements
Privacy & handoff
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