Customer Service Coordinator, WITS
Danaher · Madrid, Spain +1 more
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Role summary
Beckman Coulter Diagnostics seeks a Customer Service Coordinator for its Workflow and IT Solutions team in Madrid or L'Hospitalet de Llobregat. The role involves scheduling service technicians, managing logistics for complex automation and clinical IT installations, and coordinating between clients and technical teams across EMEA. Candidates need 2–3 years in dispatch, logistics, or customer service, fluency in English plus one major European language, and strong organizational skills.
What they're looking for
- 2-3 years experience in dispatch, logistics, or customer service roles
- Fluent English and at least one major EMEA language (Spanish, Italian, German, French)
- Strong organizational and time management skills with multitasking ability
- Ability to work effectively across diverse cultures and geographies
- Experience with dispatch software tools such as Service Max or Oracle
- Medical diagnostics or healthcare industry background preferred
What you'll be doing
- Coordinate and prioritize field service interventions across Regional EMEA team
- Manage and track logistics for complex automation and clinical IT solution installations
- Serve as interface between clients, installation teams, and after-sales support
- Schedule service technicians for customer service delivery
Privacy & handoff
This role links to Danaher's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.