Customer Master Data Management Senior Manager
Vertex Pharmaceuticals · Boston, MA
BiometricsFull-time$138k–$206kCompany career page
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Role summary
Senior Manager leading customer master data management initiatives within a global pharmaceutical organization. Oversees data governance, stewardship teams, and integration with CRM and enterprise systems to maintain comprehensive customer data quality and compliance.
What they're looking for
- Bachelor's degree required
- 4-6 years pharmaceutical data experience in life sciences or healthcare
- Expertise in master data management processes and implementations
- Experience with CRM systems (Veeva/Salesforce) and data warehouses (Oracle/Snowflake)
- Knowledge of data governance, stewardship, and vendor management
- Understanding of HIPAA, GDPR, HITECH, and Sunshine Act compliance requirements
- Proficiency with SQL, JIRA, ServiceNow, and agile methodologies
What you'll be doing
- Direct global customer mastering program and data governance initiatives
- Manage team of data stewards executing data quality and change requests
- Act as data product owner for healthcare entity data in CRM systems
- Coordinate vendor and cross-functional stakeholder activities for MDM and CRM
- Train internal teams on MDM processes and oversee data cataloging efforts
Privacy & handoff
This role links to Vertex Pharmaceuticals's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.