Customer Experience Associate (Hybrid)
Stryker · Portage, MI
OtherFull-time$60k–$83kCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
This hybrid role supports Stryker's Interventional Vascular Surgery division by coordinating medical education programs, managing consultant relationships, and facilitating professional engagement activities. The associate will collaborate across multiple departments to enhance customer experience and deliver educational initiatives.
What they're looking for
- Bachelor's degree
- Medical device or healthcare industry experience preferred
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Ability to build and maintain cross-functional relationships
- Knowledge of medical education and customer experience strategies
What you'll be doing
- Coordinate and support medical education programs, trade shows, and professional events
- Maintain consultant relationships, profiles, and contracting documentation
- Develop educational content using healthcare professional feedback and insights
- Track key performance metrics to measure program effectiveness
- Collaborate with marketing, sales, compliance, and R&D teams on customer initiatives
Privacy & handoff
This role links to Stryker's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.