Customer/Commercial Quality Specialist (m/w/d)

Johnson & Johnson · Lower Austria, Austria

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Role summary

Johnson & Johnson seeks a Customer/Commercial Quality Specialist for its orthopedics distribution center in Austria. The role involves managing quality systems, ensuring regulatory compliance, and supporting commercial operations across the EMEA region with occasional travel.

What they're looking for

Degree in medical technology, biotechnology, engineering, natural sciences, or business; or three years quality management experience
Fluent German and English, spoken and written
Quality management experience with knowledge of healthcare/medical device regulatory requirements
Understanding of quality management, regulatory compliance, and distribution processes
Structured, organized approach with ability to collaborate in international environments
Strong communication skills and stakeholder management abilities
Hands-on mentality with experience managing deviations and corrective actions

What you'll be doing

Support and continuously improve quality management systems for the orthopedics distribution center
Document quality events, monitor regulatory changes, and ensure alignment with global standards
Manage customer complaints and develop relevant quality system elements
Create and analyze quality metrics; support audits, inspections, and deviation management
Provide operational support for change controls, GxP training, and field actions

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Date posted9 days ago

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