Client Services Representative

IQVIA · Kazakhstan

RoleLantern checked active

Clinical OperationsFull-timeCompany career page

RoleLantern re-checked this role's application link recently and it was active — the employer has not confirmed it directly.

Role summary

IQVIA seeks a Client Services Representative in Almaty to manage client relationships and ensure satisfaction through analytical insights and effective communication. The hybrid role requires bilingual proficiency and experience building lasting client partnerships.

What they're looking for

Bachelor's degree in a relevant field
3–7 years of client services or relationship management experience
Fluency in Russian and English; Kazakh preferred
Strong analytical and problem-solving capabilities
Excellent communication and interpersonal skills
Experience with data platforms, BI tools, or issue-tracking systems
Pharmaceutical industry background considered an asset

What you'll be doing

Serve as primary contact for client inquiries and requests
Analyze client data to identify trends and service improvement opportunities
Coordinate with internal teams to meet client needs efficiently
Build and maintain strong client relationships to foster loyalty
Prepare and deliver presentations, trainings, and reports demonstrating service value

Privacy & handoff

This role links to IQVIA's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.

What RoleLantern checked

This role is listed from an approved source. RoleLantern checks that the application link is live and how recently the role appeared — the employer has not confirmed it directly on RoleLantern.

RoleLantern checked active

RoleLantern checkedNeeds clarity

Date posted4 days ago

Last source checkToday

Salary listedNeeds clarity

Location clearClear

Something look off? Let us know and we may ask the employer to verify it.

See how you match this role

Upload your CV to see which of this role's requirements your background supports, where there may be gaps, and what needs clarification. Private by default — we never sell your CV.

See my match