Change Support Manager(Business Transformation)
Amgen · Hyderabad, India
Corporate & BusinessFull-timeCompany career page
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Role summary
Change Support Manager overseeing enterprise transformation capabilities at Amgen's Results Delivery Office. The role involves building and scaling change management frameworks, digital platforms, and AI-enabled solutions while driving adoption across global programs and measuring business impact.
What they're looking for
- Master's or Bachelor's degree with 8-13 years in business performance, continuous improvement, or project management
- Experience working at the intersection of business strategy and technology; comfort partnering with product and engineering teams
- Exposure to digital platforms, analytics, workflow tools, or AI/LLM use cases
- Structured problem-solving with strong analytical and data interpretation skills
- Ability to influence and drive alignment in global, matrixed environments without direct authority
- Consulting, transformation, or internal strategy background preferred
What you'll be doing
- Own and translate enterprise transformation priorities into scalable RDO tools, frameworks, and execution standards
- Define business requirements for change tools, partner with technology teams on design and release, and drive adoption strategy
- Embed capabilities across global programs, ensuring consistency and quality of execution
- Define and track KPIs for adoption, usage, execution quality, and business outcomes; develop reporting on capability effectiveness
- Identify systemic friction points and lead interventions to improve speed, quality, and transformation impact
Privacy & handoff
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