Associate Director, Client Services
Verve Therapeutics · NY
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Role summary
Verve Therapeutics seeks an Associate Director of Client Services to lead a team of Client Solutions Managers and manage key advertiser and publisher accounts. The role involves overseeing campaign performance, resolving complex client issues, and driving operational excellence across the organization.
What they're looking for
- 5+ years digital media, ad tech, or programmatic advertising experience
- 2+ years managing direct reports
- Familiarity with DSPs (The Trade Desk, Xandr, Meta) and analytics platforms
- Proficiency in Excel, PowerPoint, Google Suite; SQL knowledge preferred
- Experience with CRM tools such as Salesforce
- Strong organization and attention to detail
What you'll be doing
- Lead, develop, and manage Client Solutions Manager team through coaching and performance management
- Monitor account health and performance; identify risks and growth opportunities
- Serve as primary escalation point for complex client issues and drive timely resolutions
- Establish alignment between Client Solutions and Sales teams throughout campaign lifecycle
- Collaborate cross-functionally to ensure seamless campaign execution and operational excellence
Privacy & handoff
This role links to Verve Therapeutics's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.