Associate Customer Service Specialist

Medtronic · Makkah, Saudi Arabia

RoleLantern checked active

CommercialFull-timeCompany career page

RoleLantern re-checked this role's application link recently and it was active — the employer has not confirmed it directly.

Role summary

Medtronic seeks an Associate Customer Service Specialist in Saudi Arabia to manage customer orders and support supply chain operations across regional business units. The role involves order processing, customer relationship management, inventory oversight, and collaboration with internal teams to ensure service excellence.

What they're looking for

Minimum 2 years order management or customer service experience in multinational company
Medical device or pharmaceutical industry background
SAP system proficiency
Advanced Microsoft Excel skills
Excellent communication and relationship-building abilities
Willingness to travel as needed

What you'll be doing

Process and track customer orders while maintaining compliance with policies and procedures
Monitor payment situations and contractual obligations in coordination with finance and business unit managers
Manage inventory systems including EDI, forecasting, and replenishment to optimize service levels
Handle customer complaints, returns, and warranty coordination with internal and external stakeholders
Support process improvement initiatives and maintain accurate customer and material master files

Privacy & handoff

This role links to Medtronic's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.

What RoleLantern checked

This role is listed from an approved source. RoleLantern checks that the application link is live and how recently the role appeared — the employer has not confirmed it directly on RoleLantern.

RoleLantern checked active

RoleLantern checkedNeeds clarity

Date posted5 days ago

Last source checkToday

Salary listedNeeds clarity

Location clearClear

Something look off? Let us know and we may ask the employer to verify it.

See how you match this role

Upload your CV to see which of this role's requirements your background supports, where there may be gaps, and what needs clarification. Private by default — we never sell your CV.

See my match