Analyst, Customer Service (US Payroll/Tax)
Baxter · Heredia
CommercialFull-timeCompany career page
RoleLantern re-checked this role's application link recently and it was active — the employer has not confirmed it directly.
Role summary
Baxter seeks an analyst to manage US payroll tax operations, including setup, withholding, reporting, and compliance across multiple jurisdictions. The role supports payroll accuracy and regulatory adherence while providing customer service to employees.
What they're looking for
- Bachelor's degree in accounting, business, finance, human resources, or related field
- Two years of experience in payroll, tax, accounting, finance, HR operations, or customer support
- Basic understanding of federal, state, and local tax, Social Security, and Medicare concepts
- Strong attention to detail and data accuracy verification skills
- Proficiency with Microsoft Excel, Outlook, and standard office applications
- Ability to handle confidential employee information with discretion
- Strong interpersonal and communication skills, both written and verbal
What you'll be doing
- Handle payroll tax inquiries from employees via phone, chat, email, and ticketing systems
- Set up and maintain employee tax profiles across multiple US states and local jurisdictions
- Review payroll data to verify tax withholdings, wages, deductions, and employer liabilities
- Prepare, review, and submit payroll tax payments, returns, and filings on various schedules
- Reconcile payroll tax reports with general ledger and third-party provider data
Privacy & handoff
This role links to Baxter's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.