Accounts Receivable & Collections Analyst

Azenta · Plainfield, IN

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Corporate & BusinessFull-time$55k–$69kCompany career page

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Role summary

Azenta seeks an Accounts Receivable & Collections Analyst to manage customer payment portfolios, resolve past-due balances, and improve collection processes within the Sample Repository Services business. The role involves direct customer engagement, dispute resolution, process improvement, and cash forecasting in collaboration with Finance, Billing, and Operations teams.

What they're looking for

Minimum 4 years business-to-business collections or accounts receivable experience
Demonstrated ability to resolve past-due balances and reconcile customer accounts
Strong knowledge of invoice-to-cash process, billing, payment terms, and dispute management
Enterprise ERP platform experience; advanced Excel skills including pivot tables and data analysis
Strong customer communication, analytical, and problem-solving abilities
Bachelor's degree in Accounting, Finance, Business Administration, or equivalent professional experience
Oracle ERP experience and familiarity with reporting tools such as Tableau or Power BI preferred

What you'll be doing

Manage collection activity for assigned B2B customer portfolio prioritized by aging, balance, and payment history
Engage customer accounts payable and procurement contacts to resolve payment barriers and secure commitments
Investigate payment disputes involving pricing, billing accuracy, purchase orders, and service documentation
Identify recurring payment issues and partner with Commercial, Project Management, and Operations to prevent recurrence
Prepare cash collection forecasts, aging reports, and days sales outstanding analysis for Finance leadership

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