Account Liaison
Danaher · Coralville, IA +1 more
OtherFull-time$66k–$68kCompany career page
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Role summary
Integrated DNA Technologies, a Danaher operating company, seeks an Account Liaison to manage customer accounts, process orders, and provide support for life-sciences clients. The role involves coordinating order fulfillment, maintaining customer relationships, and identifying process improvements within a collaborative environment.
What they're looking for
- Bachelor's degree with 2+ years customer relationship management experience, or Associate's degree with 3+ years Danaher experience plus CRM background
- Demonstrated ability to identify optimization opportunities and propose continuous improvement solutions
- Critical thinking and strong ability to manage multiple competing priorities
- Excellent oral and written communication skills for internal and external stakeholder engagement
- Salesforce or similar CRM platform experience preferred
- Scientific background preferred
What you'll be doing
- Build and maintain customer relationships by providing timely, accurate order management support
- Gather customer requirements and determine appropriate product offerings for quoting and order processing
- Generate quotations and sales orders using IDT systems; compile order status updates from multiple applications
- Monitor order fulfillment compliance with commercial agreements and customer obligations
- Plan and facilitate conference calls with assigned accounts to address recurring business needs
Privacy & handoff
This role links to Danaher's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.