3155 - Reference File Maintainer 2
IQVIA · Taguig City, Philippines
OtherFull-timeCompany career page
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Role summary
IQVIA seeks a Reference File Maintainer to perform daily database maintenance for US healthcare organizations and prescribers. The role involves data validation, research, phone verification, and analysis to ensure accuracy and completeness of reference records.
What they're looking for
- High school diploma or equivalent
- Basic proficiency with Windows applications including Excel and Word
- Strong verbal and written communication skills in English or local language
- Critical thinking and problem-solving abilities
- Self-motivated with initiative to resolve client concerns
- Willingness to work night shifts
- Healthcare or voice account experience advantageous but not required
What you'll be doing
- Maintain reference data for healthcare organizations and prescribers in US production databases
- Conduct research via internet search, phone verification, and database matching to validate data accuracy
- Perform outbound phone verification calls to confirm organization and prescriber record details
- Analyze gathered third-party data to determine appropriate updates, creations, or deletions
- Participate in ad hoc data analysis and process improvement initiatives as needed
Privacy & handoff
This role links to IQVIA's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.